Help & FAQ

Frequently Asked Questions (FAQs)

Welcome to the Shoppers Bucker Helpdesk page. Here are the answers to some frequently asked questions to help you with your application to join us.

 

Q – Is my order confirmed?

You will receive an email and an sms on order confirmation. Please contact our helpdesk (mail help@shoppersbucket.com or call +91-8318510409 ) if you are unsure.

 

Q- When will you ship my order?

We normally ship all orders within 2 business days. Final delivery time will vary based on location.

Q- When will my order get delivered?

Transit and delivery time may vary depending on your location and the ordered items.

 

Q- How can I track my order?

An email is sent to you after the order is shipped. It contains the tracking number and details of the service provider.

If you are having trouble reading the emails or if you haven’t received any updates, please get in touch with our Helpdesk immediately. Drop us an email at help@shoppersbucket.com or give us a call on +91-8318510409 (9:00 AM – 7:00 PM, Monday to Saturday).

 

Q- I don’t want the package to carry an invoice/amount as it is a gift. Can this be done?

Unfortunately, invoices are mandatory due to Government regulations.

 

Q- I have received a damaged product, what should I do?

In the event that you receive a damaged product, please initiate a return or reach out to us on help@shoppersbucket.com and we will resolve the issue to your satisfaction.